This whole experience had been quite simple from the beginning. The process of choosing the upgrades we wanted with Kristine was super simple and exciting. Kristine took the time to explain the process and was so patient to answer every question we had. She really made us feel happy about our decisions. Although they gave us a timeframe of when the remodel would begin it ended up being a few weeks sooner that anticipated. Yay!!! Pedro was the tech that was tasked to handle the remodel. Pedro, I cannot thank you enough for the care you took to make sure everything was to my mothers liking and for her ease of use. Everything looks amazing and we are still blown away with how exquisite it all came out. Thank you Pedro!!!! If you’re thinking about a remodel request Pedro, he’ll make sure it’s perfect before he leaves. Thanks again!