Our home's front window replacements (our 4th project with Statewide) started Jan 11, 2020 and we finally saw completion on July 15, 2020. 11 windows. 4 crews. 5 attempts. Our sales rep is to be thanked for his timely interventions just when we felt a dead end was imminent. Our Field Supervisor was constantly positive and supportive. The President made sure we were to be made happy, whatever else had to be done. So, through it all, we got a beautiful and functional product that replaced some original buyer's remorse; though it shadowed a few memories of very difficult and frustrating times. This project also paralleled the Covid-19 event, and endured through a Statewide business re-structure. And though frustrated with the number of setbacks, all was ultimately accomplished to our desires. There was no deceit or manipulation. Rather, there was an expressed goal of making us happy; and that was accomplished. The important part of it all was our ultimate happiness with the final result. The windows are beautiful.
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