I just had all the windows replaced over the spring and was doing the cleaning of the windows for the Fall when my ladder slipped and slid across one of the windows, in the front of the house , resulting in a nice BIG Crack in it's outer pane. I thru my ladder in angry disgust because this was totally my fault. Then I remembered the warranty :) Called StateFarm Service & Warranty Dept, gave them the laser etched number off the broken window and had a replacement in 6 weeks. The technicain that came out , and as with the installers when the initial replacement was done, he was respectful to me and the property. When the repair was completed , it was like it never happened. I recived a follow up call and letter after the repair and wanted to provide feedback. Give Statewide a call, you won't regret it, I haven't .
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