First of all, I want to commend the salesman, Daniel Villanueva on his professionalism and total knowledge of the product he was selling! His presentation was excellent and he answered all my questions fully. The day of installation came and the installers were thoughtful of us and did their work of removing the old windows well and quickly. The new windows were installed without delay and looked terrific. We are very pleased with the quality and love the fact that we can open our windows now! The old ones were stuck. Thanks to Daniel and the install team, our new windows are perfect in our home and have curb appeal too. We will call Statewide when we are ready to replace the remainder of the windows.
Overall good experience. Mark was very helpful, handled all of our concerns right away. Final project looks beautiful. We would definitely recommend this company to anyone else.
Very pleased with the outcome. Skilled craftsman. Friendly and helpful field supervisors. Five star job. Thanks for a job well done.
Everything ran very smoothly thanks to Edwin. He kept us informed on everything, from what was going to occur, the time frame, who would be doing the job, when they would show up, checking in on the project, basically, making sure we were happy. Juan and Jose were the installers. They went above and beyond. They were awesome. Friendly, polite and hard working. They made sure everything was done perfectly. They have great work ethic. They were a pleasure having here. When Jose was waiting for Juan to finish the tiling, so he could start on the floor, he stepped outside and saw me struggling with removing some bushes in the front yard. He grabbed a shovel and completed the job for me. No easy task. He refused to take money for helping me. I have nothing negative to say about the whole experience.
Well after we had our patio screened in, noticed a couple of tears on the screening. Called Customer Service and Brandon was at our doorstep within 24 hours, even came back a few days later to be sure the screens were tight Courteous, polite, professional, all the things one would expect but rarely receive in today's "Business now" world.
I had a bathroom remodel and from the first contact with Elliot the service was more than perfect. The Communication was excellent!! I live out of Dallas and the project was in Houston so it was hard to see everyday progress. However the field reps kept me posted along with pictures. I am more than happy with the level of service and communication you provided. Thank you so much for making this a transparent process. Sherry Elliott
We worried that our home, built in 1906, would pose some serious problems to remove a large tub upstairs and install a Kohler Walk-In Tub. Statewide Remodeling's installers, Karl and Ray, did a fantastic job. They worked long and hard to get the job done timely, they were careful not to damage anything, they cleaned up nicely, they explained things as they went along, they were cordial, and they showed us what to do and not to do with our beautiful Walk In Tub.
The end results is beautiful. Statewide remodeled my master bath 3 years ago. That experience was not so good. I had a problem with the grout washing away around the drain. After the third incident , Edwin came out to review the problem. After taking some pictures and sending them to the district manager ( who just happen to be the gentleman that sold us the remodel and has now worked his way up to this position ) Donald reviewed the pictures , after talking to Edwin the decision was made that my remodel was not the quality of work Statewide stood for. I was ask to come in and pick out all new tile of my choice. The materials were ordered. Once all materials were in the job was started. One individual ( Martin ) started the demo. 6 days later my remodel was completed. Beautiful job!! The 7th day the glass company came out and measured for the glass. Day 10 glass was installed to complete the job. Looks like a model home shower. An unbelievable experience. You just don't here of this kind of customer service these days. Thank you from the bottom of my heart Donald, Edwin and Martin.
Contract work is never a great experience but our project manager was always easy to get ahold of and would handle any problems that came up. Tile workers did a wonderful job.
I would recommend Statewide Remodeling to anyone! They replaced all the windows in my house. I have never been happier with every aspect of a job. The quality of window is top notch and the installation crew was amazing. The guys installing the window were knowledgeable, helpful and picked up after themselves. This really was the best home improvement decision I have ever made!
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