Excellent Patio Cover added value to our home
We needed a covered patio to enhance the enjoyment of our backyard patio. After contacting Statewide, we were impressed with the quality of materials and construction techniques. Having had a metal-clad roof on a previous home, we were skeptical of Statewide's design. Mike Konderla described the quality of materials with sufficient detail to convince us that working with Statewide was the best choice for us. WE had a number of conversations with the staff at Statewide to keep us informed of progress and a number of visits to confirm the engineering details of the construction. Mike the installer, the construction expert that installed the cover, was particularly remarkable in quality and care of construction. He advised us on modifications that should be made to enhance the installation, and took special care to assure the installation and construction was perfect. Mike the installer did an awesome job. Now that the project is finished, we can say that Statewide Remodeling exceeded our expectation for a quality job and a professional result that added value to our home. We are so happy with the beauty and fit of our patio cover, it looks and fits as if it was part of the original design of our home.
Customer Service Exemplified
Hello, My wife and I contracted Statewide Remodeling to remodel our master bathroom about 4 or 5 years ago. As we talk today, we reminisce on the satisfaction of the quality work and customer service of Statewide. What impressed us more than the pricing of their workmanship, was the quality of their work and their after market service. 5 years later, my wife and I are still very pleased with this company, (Happy Wife – Happy Life). While the project was ongoing and during one of their self initiated quality assurance checks, they noticed where an aspect of the work was not to their level of satisfaction, even though my wife and I were unaware of the aspect. Statewide self identified the issue and then immediately went to work ensuring that all aspects of the job met with there level of perfection. In todays atmosphere of continuous negative reports from local media and social media outlets of inferior customer service and/or lack of quality workmanship from company’s; it is with great pleasure that I take the time to acknowledge Statewide Remodeling for their Superior Professionalism, Technical Expertise and their Workmanship. But even more, for their commitment to after market sales and service. Before anyone asks NO, I am not a Statewide Employee or Stockholder. NO, I was not solicited by anyone from Statewide to post this comment. I am a Retired Military Disabled Veteran and a normal everyday person just wanting his home to embody an upscale look of an expensive home on a government salary😊. Thank you Statewide, I thank your Management, Support Staff, and your Hands On Highly Experienced Technical Experts. Thank you for providing us with your quality workmanship, engineering experts, and superior customer service. Respectfully, Darryl & Lesia Parker
Backyard Dreams
Mr. Will Atherton helped us skillfully and practically develop our dream for a pergola pavilion. We only had a partial vision for what it could me. Now we wouldn't settle for anything less. Love how he co-created a concept that can look like it was built with the house and not an afterthought. Texas homeowners are blessed to have someone like him who can strategically map out all a customer's concerns with matched solutions.
Small Shower Redone
Overall we are pleased with the way the shower turned out! It took a while to get started and then about 3 weeks to actually complete the job. Frank Mead was the field Supervisor which is were the low rating comes in. He came out on Nov 26th, 2019 to review the entire project while we were still waiting for the trim to be installed and for the painter to paint the areas that had to be fix, scheduled for Dec 6th, but on the 6th Frank called to rescheduled for the 7th. After the trim was finally installed we could not open the shower door as intended, it was another week till that was corrected. We would still use Statewide again.
Bathroom remodel
Overall we are very pleased with the remodel; we had the bathtub removed and the very small shower expanded. The rest of the torn up bath area was finished out by repairing and painting the wall and installing matching tile on the floor. The installers were always on time; very courteous and polite, and answered all our questions and concerns. The crews cleaned up everyday when they were finished. There were a couple of minor glitches with the design but the solutions were acceptable and caused no delay in getting the work finished on time.
New bathroom
Our project manager, Zach, made this a great experience, even with some glitches and changes. We will use Statewide again and request Zach's assistance. He is an excellent project manager.
Amazing job honoring warranty
We had some issues with a bathroom remodel from a few years ago, and had a great response with the team that honored the warranty on the work. We called on Friday and someone was out to work on it the next Monday. The crew, headed by Jackie, and including Brett and Tony, were incredibly helpful, did the work with a high level of professionalism, and let me watch so I could pick up some tips. Their customer service makes Statewide the right choice.
Warrenty Service as Discribed!!
I just had all the windows replaced over the spring and was doing the cleaning of the windows for the Fall when my ladder slipped and slid across one of the windows, in the front of the house , resulting in a nice BIG Crack in it's outer pane. I thru my ladder in angry disgust because this was totally my fault. Then I remembered the warranty :) Called StateFarm Service & Warranty Dept, gave them the laser etched number off the broken window and had a replacement in 6 weeks. The technicain that came out , and as with the installers when the initial replacement was done, he was respectful to me and the property. When the repair was completed , it was like it never happened. I recived a follow up call and letter after the repair and wanted to provide feedback. Give Statewide a call, you won't regret it, I haven't .
Definitely reccomend Kohler Walk in Bath
Very positive experience. Guys were very professional. Took a bit longer than I thought it would. Overall I would highly reccomend Statewide and Kolher. Together they are unbeatable!
Window replacement
due to weather and one piece of the window had to be brought out, out window installation took an extra day. We would have liked the caulking to be smoother and less noticeable on the exterior of the windows. The windows look like we expected and seem to be a lot nicer than what we had previously.
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